You can write to us at info@salottobrand.com, call us or send us a WhatsApp at +34 636 813 383. Our Customer Service is available from Monday to Friday from 10:30 am to 7:00 pm (excluding holidays).

Yes! Our online Personal Shopper is at your disposal via WhatsApp at +34 636 813 383. Tell us your style and budget, and we will help you find the perfect pieces.

o   In fashion products (clothing, footwear, accessories):

§  In stock: 2–10 business days.

§  Out of stock: 5–20 business days.

§  On order: 5–30 business days.

o   In furniture and decoration: shipments of bulky products are palletized and delivery is made at street level. Does not include interior transfer. Times vary depending on availability and destination.

o Free shipping on the peninsula for orders from €100 (excludes furniture or bulky products > 5 kg volumetric).

o For orders under €100 or shipments outside the peninsula, the costs are calculated by destination, weight, and volume and are displayed at checkout.

o Priority shipping: faster delivery option with additional cost.

o You have 14 days from receipt to request an exchange or return.

o The product must be in original condition, with tags and packaging.

o First free size exchange in mainland Spain.

o To manage your return:

§ In physical store: you will receive a voucher or immediate exchange.

§ Online: write to devoluciones@salottobrand.com or access your account to request a code and follow the instructions.

o Cards (Banco Sabadell Virtual POS): Visa (incl. Electron), Mastercard, and American Express.

o Google Pay and Apple Pay for quick and secure mobile purchases.

o Bizum, for instant payment.

o Bank transfer

The charge is made when your order leaves our warehouse.

Yes. With SeQura (formerly “secura”) you can pay in 4 interest-free installments. During the checkout process, select “4× Financing” and follow the steps. Enjoy now and pay comfortably!

o If you have an account: download it directly from your profile after submission.

o If you purchased as a guest: request your invoice by writing to info@salottobrand.com.

We ship to the EU, EE.UU., United Arab Emirates, Saudi Arabia, and the United Kingdom (upon request). Check costs at checkout or contact Customer Service.

We use our own and third-party cookies to improve your experience and statistics. For more information or to disable them, visit our Cookie Policy.

We handle your data with complete confidentiality according to our Privacy Policy. You can exercise your rights (access, rectification, cancellation, and opposition) by writing to info@salottobrand.com or by postal mail.

El servicio de asesoramiento personal de Salotto está disponible a través de WhatsApp, sin importar tu ubicación.

No. Es completamente gratuito. Queremos que disfrutes del proceso de descubrir tu estilo bohemio sin compromiso.

Actualmente, ofrecemos atención en español, inglés etc

No es necesario, pero puedes concertarla para recibir atención más personalizada y sin esperas.

Simplemente dinos qué tipo de estilo o inspiración buscas: moda, accesorios o decoración mediterránea. Cuanta más información nos compartas, más adaptadas serán nuestras recomendaciones.

Sí, podemos ayudarte a elegir el regalo perfecto con esencia artesanal y sostenible, y mantener la sorpresa.