Faq Sections

Frequently Asked Questions
How can I contact Salotto if I have questions or issues?

You can write to us at info@salottobrand.com, call us or send us a WhatsApp at +34 636 813 383. Our Customer Service is available from Monday to Friday from 10:30 am to 7:00 pm (excluding holidays).


Do you offer Personal Shopper service?

Yes! Our online Personal Shopper is at your disposal via WhatsApp at +34 636 813 383. Tell us your style and budget, and we will help you find the perfect pieces.


How long does it take for my order to arrive?

o   In fashion products (clothing, footwear, accessories):

§  In stock: 2–10 business days.

§  Out of stock: 5–20 business days.

§  On order: 5–30 business days.

o   In furniture and decoration: shipments of bulky products are palletized and delivery is made at street level. Does not include interior transfer. Times vary depending on availability and destination.


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