SHIPPING
• Shipping within mainland Spain: free on orders over €100. For smaller orders, cost depends on weight, volume and destination.
• Shipping to Canary Islands, Ceuta and Melilla: cost always borne by the customer.
• International shipping: cost borne by the customer depending on country, weight and priority. Some destinations require prior contact.
• Approximate delivery times to mainland Spain: 2–10 days for products in stock.
More information: view full shipping policy
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EXCHANGES & RETURNS
• Timeframe: 14 calendar days from receipt of the order.
• Items must be in perfect condition, unused and in their original packaging.
• Some categories cannot be exchanged or returned for hygiene reasons.
• Return shipping costs are paid by the customer (unless otherwise specified in a promotion).
More information: view full exchanges & returns policy